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Due to the overwhelming demand for deliveries across Canada, as well as modified practices by my shipping partners to keep their workforce and customers safe, customers should anticipate parcel delays for the foreseeable future. Canada Post is responding to unprecedented parcel volumes and has suspended all service guarantees, including Express post. Therefore, I am unable to give you an accurate estimate of your parcel’s arrival date. Please use the provided tracking information to check online for the most up to date information on the shipment. Delays of several days or even weeks are not uncommon at this time. I appreciate your patience and understanding.
I will continue to be here to support you as my customer, before, during, and after the buying & shipping process. However, due to these long and universal delays, I am not able to re-ship orders or flag them for investigation with the same expediency as we were able to prior to the delays associated with the COVID-19 pandemic. Thank you for being my customer, and I appreciate your support more than ever at this time.